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Was It Causal?

Context · Business model

Local / omnichannel

Physical locations, offline conversion, and geography as the natural unit.

What changes here

The same four questions, and what each one runs into in this context.

Attribution

Online-to-offline linkage is weak, and most of the conversion is invisible to any tracking you own.

Incrementality

The strongest case for geo designs, because the market genuinely is the unit. Outcome measurement is the hard part, not assignment.

Allocation

Store capacity and catchment area cap what any budget can produce, whatever the response curve says.

Decisioning

Local inventory and staffing constrain the action set, so a policy that ignores them is unexecutable.

Written for this context

Incrementality

  • Planned

    When Randomization Is Impossible

    Difference-in-differences, synthetic control, and interrupted time series: what each one assumes, and the diagnostic that would falsify it.

Systems